KYMS+ Terms and Conditions

1. Acceptance of These Terms

These Terms and Conditions (“Terms”) govern access to and use of the KYMS+ iOS application, its encrypted cloud service and its related features (“KYMS+” or the “Service”).

KYMS+ is provided by:

By selecting “Continue”, accessing KYMS+ or using the Service, the user agrees to these Terms.

If the user does not agree to the herein specified Terms & Conditions of service, the user must not access or use KYMS+.

2. Relationship With Apple

KYMS+ is distributed through the Apple App Store.

The license to use the App is also subject to Apple’s applicable App Store terms and Standard Licensed Application End User License Agreement. These Terms supplement Apple’s terms by governing the KYMS+ services, cloud storage, premium features and the relationship between the user and IdeaSolutions.

Apple is responsible for App Store payment processing and subscription management under its own terms. IdeaSolutions does not receive or store the user’s payment-card details.

3. Eligibility

KYMS+ is available to users worldwide, subject to local availability and applicable law.

Users must have the legal capacity required under the laws applicable to them. Where a user is a minor or otherwise lacks full legal capacity, KYMS+ may be used only with the authorization or supervision of a parent or legal guardian where required by law.

The user is responsible for ensuring that use of KYMS+ is lawful in the country or territory in which the Service is accessed.

4. Technical Profile

KYMS+ does not require registration with a name, email address or telephone number.

During onboarding, the App creates a pseudonymous technical profile (“Technical Profile”), protected through a passcode and a Recovery Card.

The Technical Profile is not a conventional online account. It allows the App to operate and, where selected, enables access to the encrypted KYMS+ cloud space.

The user is solely responsible for:

• selecting and protecting the passcode;
• protecting the device against unauthorized access;
• securely retaining the Recovery Card;
• preventing unauthorized use of Face ID or Touch ID;
• keeping any additional copies of important files considered necessary.

5. Recovery Card and Loss of Access

The Recovery Card is the only method available to restore access to the Technical Profile and encrypted cloud content on a new device or following reinstallation of the App.

IdeaSolutions cannot view, regenerate, replace or recover the Recovery Card.

If the user loses access to the App and does not possess the Recovery Card, the encrypted content cannot be accessed or recovered by IdeaSolutions.

Loss of the passcode, device or Recovery Card does not entitle the user to a refund.

6. Local Storage and Cloud Activation

KYMS+ may be used in local-only mode without activating cloud storage.

Files stored only in the local archive remain on the user’s device. IdeaSolutions cannot access, monitor, recover or restore those files.

Cloud synchronization is optional and is activated only following an express action by the user.

When cloud synchronization is active, KYMS+ maintains an end-to-end encrypted cloud copy of the selected archive. The cloud service must not be treated as the user’s only copy of important content.

7. Plans and Storage Limits

KYMS+ offers the following service configurations:

Local-only mode

• no cloud storage;
• files remain only on the device;
• no premium features.

Free

• up to 500 MB of encrypted cloud storage;
• no premium features.

Lite

• up to 2 GB of encrypted cloud storage;
• no premium features;
• available as a paid monthly or annual subscription.

Core

• up to 10 GB of encrypted cloud storage;
• premium features;
• available as a paid monthly or annual subscription.

Plus

• up to 100 GB of encrypted cloud storage;
• premium features;
• available as a paid monthly or annual subscription.

Storage limits apply to the total space used within the cloud archive.

The current price, billing period, included functionality and applicable taxes are displayed before purchase in the App Store purchase interface.

KYMS+ does not offer a free trial unless expressly stated in the relevant App Store purchase screen.

8. App Store Subscriptions

Paid subscriptions are purchased through the Apple App Store and are associated with the user’s Apple account.

Subscriptions renew automatically for the selected monthly or annual period unless automatic renewal is disabled through the user’s Apple account settings within the period specified by Apple.

Disabling automatic renewal does not immediately terminate the active subscription. Paid features remain available until the end of the current billing period.

Users must manage cancellation, billing and refund requests through Apple and the App Store, subject to Apple’s applicable terms and mandatory consumer law.

Deleting KYMS+, resetting the App or deleting the Technical Profile does not automatically cancel an active Apple subscription. The user must separately manage the subscription through Apple.

9. Subscription Expiry and Grace Period

If a paid subscription is not renewed, the encrypted cloud archive remains available for a 15-day grace period beginning on the date the subscription expires.

During the grace period:

• the user may continue accessing and downloading cloud files;
• the user may renew the subscription;
• renewal restores normal access without deleting the existing cloud archive.

Disabling automatic renewal alone does not start the grace period.

At the end of the 15-day grace period:

• the cloud service is deactivated;
• all files and associated metadata stored in the cloud are permanently deleted;
• deleted cloud content cannot be recovered;
• files still present in the local archive remain available locally;
• a later subscription creates a new, empty cloud space.

Following the expiry of a paid cloud plan, the user may continue using KYMS+ in local-only mode but may not reactivate the Free cloud tier unless KYMS+ expressly makes that option available.

The user is responsible for monitoring subscription status and downloading or retaining any required files before the end of the grace period. KYMS+ is not required to send a separate email, push notification or other reminder before deletion.

10. Downgrades

If the user changes to a plan with a lower storage limit, the cloud archive must be reduced to the storage limit of the new plan.

During any applicable 15-day grace period, the user may download or manually delete files.

If the archive still exceeds the new limit at the end of the applicable period, KYMS+ may automatically delete files until the archive falls within the permitted limit.

Files are deleted using a “last uploaded, first deleted” rule: the most recently uploaded files are deleted first.

Deleted files and metadata cannot be recovered by IdeaSolutions.

The user is responsible for reviewing the applicable limit and retaining local copies before a downgrade becomes effective.

11. Technical Profile Deletion and Reset

The user may delete the Technical Profile through the available in-App function.

Deletion of the Technical Profile permanently deletes:

• the Technical Profile from the KYMS+ systems;
• the associated encrypted cloud archive;
• associated cloud metadata;
• the relevant local KYMS+ archive and App data on the device.

Deletion is irreversible.

The Reset function permanently deletes the relevant local files, local history and App configuration.

IdeaSolutions does not maintain a separate backup from which deleted content can be restored.

Deleting the Technical Profile or using Reset does not automatically cancel a paid Apple subscription.

12. End-to-End Encryption

Cloud file contents are protected using end-to-end encryption. Files are encrypted on the user’s device before being uploaded and decrypted locally by the App when accessed.

KYMS+ uses established cryptographic standards, including the Advanced Encryption Standard (AES) up to 256bit. Cryptographic keys are derived and protected using standard cryptographic mechanisms, including HKDF with SHA-256, with separate keys used for different cryptographic purposes.

The cloud service stores encrypted file contents and protected key material. It does not receive the user’s password in plaintext or the unprotected keys required to decrypt file contents. Encryption and decryption are performed locally by the App using key material accessible through the supported password and Recovery Card mechanisms. IdeaSolutions and its infrastructure providers cannot independently decrypt, inspect or recover encrypted file contents.

The user acknowledges that this security model prevents IdeaSolutions from:

• restoring access to encrypted content if the user loses all available means of unlocking or recovering it;
• reviewing the decrypted contents of files for accuracy or legality;
• reconstructing deleted file contents through decryption or inspection;
• providing technical support that requires access to decrypted file contents.

13. User Content

“User Content” means any file, photograph, video, document, scan, download, browser data or other material imported, created, accessed or stored through KYMS+.

The user retains any rights held in User Content.

The user is solely responsible for User Content and must ensure that its collection, creation, possession, storage and use comply with applicable law and third-party rights.

The user must not use KYMS+ to store, create, access, distribute or facilitate:

• unlawful, fraudulent, abusive or harmful content;
• content that infringes copyright, privacy, confidentiality or other third-party rights;
• malware, malicious code or material intended to compromise a device or service;
• child sexual abuse material or any other illegal exploitative content;
• content connected with harassment, stalking, threats or unlawful surveillance;
• material whose possession or use is prohibited by applicable law.

IdeaSolutions does not monitor end-to-end encrypted User Content and does not approve, endorse or assume responsibility for it.

14. Limited Technical Permission

To provide cloud synchronization, the user authorizes IdeaSolutions and its infrastructure providers to host, transmit, synchronize and delete encrypted User Content according to the user’s instructions, selected plan and these Terms.

This permission is limited to the technical operation of the Service. It does not transfer ownership of User Content to IdeaSolutions.

15. Intruder Catch

Intruder Catch is an optional premium security feature available from the Core plan.

If expressly enabled, the feature may take a photograph following the first incorrect passcode attempt and may record the date, time and, if permission has been granted, device location.

Intruder Catch information remains in the local archive and is not synchronized to the KYMS+ cloud.

The user is solely responsible for enabling and using Intruder Catch lawfully, including compliance with privacy, image-rights, surveillance and employment laws that may apply to any person photographed or located.

Intruder Catch is a supplementary security tool and does not guarantee the identification of an unauthorized person or the recovery of a device.

16. Scanner, Media Import and Private Browser

The scanner and media-import functions allow the user to create or import content into the local archive. Content is synchronized only if placed within a cloud-enabled archive.

The private browser connects directly to third-party websites. IdeaSolutions does not control those websites and is not responsible for their availability, security, accuracy, content, cookies, tracking technologies or privacy practices.

The user accesses third-party websites at their own risk and must comply with the applicable website terms and laws.

KYMS+ is not a VPN, proxy or anonymity service and does not guarantee that third-party websites, internet providers or network operators cannot observe the user’s traffic.

17. Invite a Friend

The “Invite a Friend” function allows the user to share a standard link through an external application.

The user is responsible for selecting recipients and using the external sharing application lawfully. IdeaSolutions does not control the delivery of the invitation or the external application used.

18. Acceptable Use

Users must not:

• access or use KYMS+ in violation of applicable law;
• interfere with the security or operation of the Service;
• attempt unauthorized access to infrastructure or another user’s cloud space;
• bypass storage, subscription or feature restrictions;
• reverse engineer, decompile, disassemble or modify KYMS+, except where applicable law expressly permits it;
• introduce malware or perform automated or excessive activities that damage the Service;
• resell, sublicense or commercially exploit KYMS+ without written authorization;
• use the Service to infringe the rights of IdeaSolutions, Apple or any third party.

19. Suspension and Termination

IdeaSolutions may restrict, suspend or terminate access to KYMS+ or particular online features where reasonably necessary to:

• address unlawful or abusive use;
• protect the security or integrity of the Service;
• prevent harm to users, IdeaSolutions or third parties;
• respond to a legal or regulatory requirement;
• address attempted unauthorized access or circumvention;
• address non-payment or expiry of a paid subscription;
• discontinue a feature or service.

Where reasonably possible and required by applicable law, IdeaSolutions will limit the restriction to the affected feature or conduct.

Suspension or termination does not create a right to recover content that cannot be identified or decrypted by IdeaSolutions.

20. Intellectual Property

KYMS+, including its software, design, interfaces, trademarks, text, graphics and underlying technology, is owned by or licensed to IdeaSolutions and is protected by intellectual-property laws.

Subject to these Terms and Apple’s applicable license terms, the user receives a personal, limited, revocable, non-exclusive and non-transferable right to use KYMS+ on Apple devices owned or controlled by the user.

No ownership rights in KYMS+ are transferred to the user.

21. Changes to the Service and Plans

IdeaSolutions may update, modify, replace, suspend or discontinue features, technical requirements, storage limits or plans to improve KYMS+, address security or legal requirements, respond to provider changes or manage the Service.

The current characteristics, limits and prices will be those displayed in KYMS+ or through the App Store.

Any change remains subject to applicable mandatory law and Apple’s applicable rules. If a change requires the user’s consent under applicable law, the change will not apply without that consent.

22. Service Availability

IdeaSolutions aims to keep KYMS+ available and secure but does not guarantee that the Service will always operate without interruption, delay, error or loss of functionality.

Availability may be affected by:

• internet or device failures;
• Apple, Google, AWS or third parties’ services;
• maintenance and security updates;
• operating-system changes;
• events outside IdeaSolutions’ reasonable control.

The user must retain local or independent copies of any content whose loss would cause significant harm.

KYMS+ must not be used as the sole archive for irreplaceable, critical, medical, legal, financial or safety-related information.

23. Disclaimers

To the maximum extent permitted by applicable law:

• KYMS+ is provided on an “as available” basis;
• IdeaSolutions does not warrant uninterrupted or error-free operation;
• IdeaSolutions does not warrant that User Content is lawful, accurate, safe or suitable;
• IdeaSolutions is not responsible for User Content or third-party websites;
• IdeaSolutions is not responsible for loss caused by a lost passcode, device or Recovery Card;
• IdeaSolutions is not responsible for cloud deletion carried out in accordance with the plan limits, grace period, downgrade rules or user instructions described in these Terms;
• IdeaSolutions is not responsible for failure to cancel an Apple subscription separately from deletion of the App or Technical Profile.

Nothing in these Terms excludes warranties or remedies that cannot lawfully be excluded.

24. Limitation of Liability

To the maximum extent permitted by applicable law, IdeaSolutions will not be liable for indirect, incidental, consequential or special losses arising from:

• loss of User Content;
• loss of access caused by loss of the Recovery Card;
• unauthorized access resulting from the user’s failure to protect the device or credentials;
• third-party websites or services;
• use of Intruder Catch in breach of applicable law;
• subscription expiry, downgrade or deletion performed in accordance with these Terms;
• events outside IdeaSolutions’ reasonable control.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, gross negligence, death or personal injury where caused by liability that cannot be excluded, or any other liability or consumer right that applicable law does not permit the parties to exclude or limit.

25. Privacy

The processing of personal data in connection with KYMS+ is described in the separate KYMS+ Privacy Policy made available within the App or through the official KYMS+ publication channel.

26. Changes to These Terms

IdeaSolutions may update these Terms to reflect changes to KYMS+, its plans, service providers, legal requirements or business operations.

The current version and effective date will be made available within the App or through the official KYMS+ publication channel.

Continued use after the effective date of updated Terms constitutes acceptance to the extent permitted by applicable law. Where express acceptance is legally required, the user may be asked to accept the updated Terms before continuing to use the affected Service.

27. Governing Law and Jurisdiction

These Terms are governed by Italian law, without prejudice to any mandatory protections available to consumers under the law of their country of residence.

Consumers may bring proceedings before any court having mandatory jurisdiction under applicable consumer law.

For users acting for business or professional purposes, the courts of Naples, Italy, will have exclusive jurisdiction, unless mandatory law provides otherwise.

28. Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be applied to the maximum extent permitted by law and the remaining provisions will remain effective.

29. No Waiver

A failure or delay by IdeaSolutions in exercising a right under these Terms does not constitute a waiver of that right.

30. Contact

Questions, complaints or support requests concerning KYMS+ may be sent to: